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FAQ



Effective September 2018, the Town of Woodstock is no longer reading water meters for Bi-annual Water & Sewer billing (March and September).

In order to be sure we are billing accurately, we strongly recommend all water meters are read at least once a year (either February or August).  If your property is a rental, we recommend meters are read twice a year.

New Online Portal – This portal allows Town of Woodstock Water & Sewer Customers to access their account information for current and previous bills, meter readings and payments.  If you would like access to this portal, please contact the Town Hall at 506-325-4600 (ext 0) or email receivables@town.woodstock.nb.ca

Register for Notifications – Register on the website www.town.woodstock.nb.ca in order to receive important information like brush pickup, boil orders, meter readings or rezonings through email, text or phone calls. If you download our app you can receive push notifications.

Effective May 1st, 2020 the Woodstock Police Force will be moving to an online process for individuals who require a police record check. This new process will allow you to apply for a police record check 24 hours a day without having to attend our office.  All aspects of the application process, including identification verification and payment, are handled electronically. If there is no follow up required, your completed police record check will be emailed to you within 10 business days.  For more information, click here
Effective January 1st, 2021, NBSPCA will now be responsible for dog control in the Town of Woodstock.  Residents with any and all dog complaints can call their toll-free number at 1-877-722-1522 to report issues.  If your dog has been picked up for whatever reason, the owners will be notified by the officer that they are responsible for any applicable vet bills and kennel fees (if necessary) at the time they reclaim their dog, and that fines are payable to the Town of Woodstock directly. 
Where and how should I display my civic number? GNB website

All owners of a residence or business in the province must display their civic address number in a way that is clearly visible from the main roadway leading to the home or business. It is important to always display a valid civic address number, so emergency service providers can find the address quickly in an emergency.
 
Guidelines for displaying a civic number
  • Your civic number should be easy to see from the road.
  • It should be posted in a high position with year-round visibility.
  • The number should be in a colour that contrasts with the building, mailbox or signpost (e.g. black on white, not gold on beige).
  • Reflective numbers or blue plates are best. (Blue plates are bright blue civic number plates with reflective white numbers.)
  • Use your mailbox only if it is on the same side of the road as your home.
  • The civic number should be big enough to see from the road, preferably in a location that is visible to vehicle traveling in either direction.
  •    -  If the number is located on a signpost or a building within 15 m (49 ft) from the roadway, it should be at least 65 mm (2.5 in) in height. 
  •    -  If the number is located on a building 15 metres or farther from the roadway, it should be not less than 100 millimetres (4 inches) in height.
  • If the number is on a signpost, the post should be placed where the driveway meets the road.
  • Never attach a civic number to road signs, telephone or "hydro” poles.
  • Ensure it contains clear numbers, not words or Roman numerals (e.g., 12, not XII or Twelve).
Where do I get blue plates?
Blue plates are available from a number of suppliers in the province. Please contact your municipality or the NB 9-1-1 Bureau toll free at 1-888-353-4444, or by email at NB9-1-1@gnb.ca, to find a supplier near you.

Except in cases where the NB 9-1-1 Bureau has initiated an address change, we do not provide or replace blue plates.